Front Desk - Holiday Inn Lake Street
• Manage online, phone and in-person room reservations
• Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
• Take payment from customers
• Respond to guests’ issues and complaints in a friendly, timely manner
• Explain local amenities and attractions to guests
• Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
• Assist customers with the planning of special events such as weddings and business conferences
• Arrange specialized services for VIP customers
As one of the world's leading hotel companies, we go all out to deliver truly memorable guest experiences while striving to make a positive difference to the world around us. We call it: Tru Hospitality for Good.
We also know it takes a team of truly unforgettable people to make memories that last a lifetime. That's where you come in. By choosing to take your next step with IHG Hotels & Resorts, we'll enable, enrich and empower you to go further.